Guides
Learn how to buy, sell and look after numismatic pieces.
KYC identity verification: what it is and why we ask for it
How to verify your identity on Gold Silver Global, which documents are needed and how long the review takes.
2026-05-24Shipping modalities: direct vs through GSG HQ
The two ways to deliver a piece and when each makes sense.
2026-05-24How to open and resolve disputes
If something is wrong with your order, you can open a dispute within 24 hours of delivery.
2026-05-24How to sell on Gold Silver Global
Prerequisites, listing flow, fees, and how you get paid after the sale.
2026-05-24Numismatic lots: create and buy piece bundles
How to bundle 2+ pieces into a single sale with automatic discount, and how to buy existing lots.
2026-05-24Premium subscription: what you get
Premium plan benefits and when it pays off.
2026-05-24Bank ownership document: what it is and why we ask
If you receive payouts via IBAN (not Stripe Connect), you must prove the account is yours.
2026-05-24Auctions and counteroffers: two ways to negotiate price
How proxy bidding + anti-sniping work and how to send counteroffers.
2026-05-24Slabs and certification: PCGS, NGC, ANACS and ICG
What a slab is, which graders we recognise and how to add your certified piece in the listing form.
2026-05-24Referral program: invite friends, earn credit
How to get your referral link, what your invitees need to do and how much you earn.
2026-05-24PWA app and push notifications: install GSG and stay in the loop
How to install GSG on your phone or computer as an app and enable push notifications so you never miss a bid.
2026-05-24Buyer-seller chat rules
What is and isn't allowed in GSG chats, and why bypassing the rules triggers a fraud alert.
2026-05-24Piece comparator: compare up to 3 side by side
How to add pieces to the comparator from the marketplace and read the side-by-side table with "Best" badges.
2026-05-24How escrow works at GSG
Buyer funds stay parked at the platform until the piece is delivered correctly. Each step explained.
2026-05-24Follow sellers and turn on your public collection profile
How to follow a seller for new-listing alerts and how to opt into a public profile without exposing private data.
2026-05-24Promoted listings: feature your products (Premium)
Premium sellers get free monthly boosts to surface listings at the top of the marketplace. Here's how and the limits.
2026-05-24Multi-currency: see prices in EUR, USD, GBP or CHF
GSG always charges in EUR. The currency selector only changes how you view prices, not the billing currency.
2026-05-24