Legal documents

Terms, policies and rules governing the use of Gold Silver Global.

Current text. Versión 1 · en vigor desde el 14 de septiembre de 2026

Legal Notice
Who operates Gold Silver Global, terms of use of the site, intellectual property, third-party trademarks, links and how to reach the legal team.
Updated 2026-11-01
Terms and Conditions
The rules for buying, selling and using Gold Silver Global. Protected payment, claims, authenticity guarantee, GSG Vault and your rights.
Updated 2026-11-01
Privacy Policy
What personal data Gold Silver Global processes, why, who it is shared with, how long it is kept and how you exercise your rights.
Updated 2026-11-01
Cookie Policy
Which cookies Gold Silver Global uses, what each one does, how long it lasts and how to change your choice in Cookie Preferences.
Updated 2026-11-01
Claims and Disputes
When and how to file a claim on a Gold Silver Global purchase, deadlines, unboxing video, who decides and what outside options you have.
Updated 2026-11-01
Prohibited and Restricted Products
Which pieces cannot be listed on Gold Silver Global, which need documentation and how we review, remove and give notice.
Updated 2026-11-01
Ancient Coins and Heritage
Gold Silver Global rules for ancient coins and pieces of heritage value, required provenance and EU and US regulations.
Updated 2026-11-01
Identity Verification
When we ask you to verify your identity on Gold Silver Global, which documents you need, how it works and how we protect your data.
Updated 2026-11-01
GSG Vault Custody
How GSG Vault safeguards your pieces. Piece-by-piece custody, verification, insurance, 180-day periods, withdrawal, nonpayment and liability.
Updated 2026-11-01
Shipping and Insurance
Who ships each piece on Gold Silver Global, discreet packaging, tracking, insurance until delivery, timeframes, customs and countries not served.
Updated 2026-11-01
Terms for Private Sellers
Rules for selling as a private seller on Gold Silver Global. Levels, verification, catalog, shipping, payout, offers, claims and account closure.
Updated 2026-11-01
Terms for Professionals
Terms for mints, shops and distributors on Gold Silver Global. Business verification, ranking, taxes, consumers and claims.
Updated 2026-11-01
Advertising and Listings
Listing rules on Gold Silver Global. Real photos, honest prices, truthful labels, authentic reviews and emails only with your permission.
Updated 2026-11-01
Use of Artificial Intelligence
Where Gold Silver Global uses artificial intelligence, what it never does, which decisions are always human and what rights you have.
Updated 2026-11-01