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Legal document

Identity Verification

When we ask you to verify your identity on Gold Silver Global, which documents you need, how it works and how we protect your data.

Updated 2026-11-01

Current text. Versión 1 · en vigor desde el 14 de septiembre de 2026

Version 2, effective November 1, 2026

On Gold Silver Global, precious metals are bought and sold, and the law requires us to know who deals in them. For that reason, above certain amounts, we ask you to verify your identity. Verification is free and is done once, from your account.

The controller is Gold Silver Global LLC, 8 The Green STE B, Dover, DE 19901, United States (“GSG”).

1. Why we ask for it

  • To comply with the rules against money laundering and the financing of terrorism.
  • To check that no one operates from countries or with persons subject to international sanctions.
  • To protect buyers and sellers against fraud and impersonation.

2. When we ask for it

  • To buy. Before confirming a purchase of €200 or more, or its equivalent in dollars or another currency. We may also ask for it when several consecutive purchases appear to split a single transaction to stay under that amount.
  • To sell as a private seller. Before your first listing, except as an Unverified Private Seller, who can have pieces listed up to €1,000 in total. To go above that amount you must verify.
  • To sell as a professional. Before your first listing, always, with business verification.
  • To be paid. The payment provider may ask for it before your first payout.
  • At any time. When the law requires it, when your details change or when a transaction calls for it (see Enhanced verification).

3. Which documents you need

Private individuals

  • A valid ID or passport, with photo, both sides when it has them.
  • A check that it is you. A photo or a short video of your face taken at that moment, which is compared with the one on the document.
  • Proof of address, when needed. For example, if your document does not show your address, for high amounts or in enhanced verification. A recent utility bill or bank statement in your name is accepted.
  • Tax number (EIN, TIN or the one from your country), only when a law requires your sales to be reported to the tax authority.

Professionals and companies

  • The company's tax document, with its tax number (EIN, TIN or the one from your country).
  • Commercial registry or equivalent document from your country, and the incorporation document.
  • Representative. A valid ID or passport of the person acting on behalf of the company and proof that they can do so.
  • Beneficial owner. Identification of the people who own or control the company, normally whoever has 25 % or more of the ownership or votes, or whoever controls it by other means. For each one, a valid ID or passport.
  • The company's address and a bank account in its name.

We may ask you for other documents if the ones above are not enough to verify you.

4. How it works

  1. Go to My account and open Verify identity.
  2. Upload photos of your documents and do the check that it is you from your phone or computer.
  3. A specialized provider automatically checks that the document is authentic and that the face matches, on behalf of GSG.
  4. We review the result. If something is missing, we ask you for it.
  5. We notify you of the result in your account and by email.

A rejection decision is never made by an automated system alone. A person always reviews it, and you can ask for it to be reviewed again and explain your case.

5. Sanctions and politically exposed person screening

When you verify, and periodically afterward, we check your details against the sanctions lists of the European Union, the United Nations and the United States Office of Foreign Assets Control (OFAC), and against lists of politically exposed persons (relevant public officials, their family members and close associates).

  • If you appear on a sanctions list, we cannot provide you with service and the transaction is stopped.
  • Being a politically exposed person does not prevent you from operating, but it requires enhanced verification.

6. Enhanced verification

In some cases the law requires us to know more. For example, in high-value transactions, when you are a politically exposed person, when there is a relationship with countries that the European Union or the FATF consider high-risk, when the payment comes from an account that is not in your name or when we detect an unusual pattern.

In that case we may ask you for additional information about the source of the funds or of the wealth with which you pay, about the origin of the pieces you sell or about your activity. Until it is completed, the transaction does not go ahead.

GSG does not accept cash payments. Payments must be made from an account in your name.

7. If you do not complete verification

You will not be able to confirm purchases of €200 or more, list above €1,000 as a private seller, sell as a professional or be paid for your sales. If you do not provide the information we ask for in an enhanced verification, we may suspend your account. If the law requires us to report a transaction to the authorities, we cannot inform you of it.

8. How we protect your data

  • Your documents are stored encrypted and only the compliance staff and the verification provider can access them, the provider acting on behalf of GSG and with the same obligations.
  • We use them only to verify you and to comply with the law, not for advertising.
  • Processing is based on a legal obligation and is governed by the General Data Protection Regulation (GDPR), the California CCPA/CPRA and other applicable laws. Your rights and how to exercise them are in the Privacy Policy.

9. How long we keep them

We keep the documents and the verification data for five years from the end of our relationship with you or from the transaction, which is what European Union and United States rules require, or for the longer period that the law requires in a specific case. After that they are securely deleted.

10. Regulations

European Union

  • Regulation (EU) 2024/1624 on the prevention of the use of the financial system for the purposes of money laundering or terrorist financing (AMLR) and, until it is fully applicable, the EU anti-money-laundering directives that remain in force.
  • EU Council regulations on restrictive measures (sanctions).
  • Regulation (EU) 2016/679 (GDPR).
  • Regulation (EU) 2022/2065 (DSA), Article 30, on the identification of professionals.

United States

  • Bank Secrecy Act (31 U.S.C. 5311 et seq.) and its implementation by the Financial Crimes Enforcement Network (FinCEN), including the rules for dealers in precious metals (31 C.F.R. Part 1027).
  • Office of Foreign Assets Control (OFAC) sanctions programs.

11. Contact

For any question about verification, use the Contact form with the topic Privacy or Legal.

This document is published in several languages. If versions differ, this English version prevails.

Last updated, October 2, 2026

This document exists in several languages. In case of discrepancy between versions, the English version prevails.